Between 2000-2003, nine Indian companies won the coveted Deming Prize, a byword in excellence and quality. Only two companies outside Japan were conferred the highest Deming Award: Japan Quality Medal. Sundaram- Clayton, Brakes Division, was one of them.

During the same period, seventeen companies successfully challenged the Deming Application Prize; of these, six were Indian companies. Only two companies were given the Deming Quality Control Award for Operations Business Unit; both Indian companies, viz, Birla Cellulosic and Hi-Tech Carbon.

We therefore consider it worthy to bring the stories of the journeys covered by the Indian companies in their pursuit of the Deming Prize. These case studies effectively capture the milestones benchmarked by Indian industry in their evolution towards achieving excellence, inspiring many more companies both in India and abroad, to emulate them and collaborate with them as business partners.

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