Introduction
India is a diverse market and hence marketers adopt multi-faceted strategies to woo consumers. While there is a consumer who can be acknowledged through conventional media like television and radio, there is an emerging class of consumers who seek awareness through digital platforms and internet media.
Thus marketing as an industry is evolving in a big way and offers great opportunities to marketers across the globe. Domestic as well as international players are devising newer and better strategies to please Indian consumer markets that are anticipated to witness immense growth in coming years.
Marketing Industry Dynamics
- Indian smart-phone users access internet more than their counterparts in the US, according to a mobile survey conducted by IPSOS and Google. The survey pointed that 36 per cent of all smart-phone owners in India are in the age group of 18 - 29
- Meanwhile, social media is penetrating deep in the lives of Indian internet users. There are 110 million Internet users in the country and 62 million on the Facebook
- India is among the top three fastest growing Internet markets in the world, stated a study by industry body Assocham and ComScore. "Among the BRIC nations, India has been the fastest growing market adding over 18 million Internet users and growing at an annual rate of 41 per cent”, according to the study
Advertising and Media & Entertainment Industry
- The Indian media and entertainment (M&E) industry grew from Rs 728 billion (US$ 13.45 billion) in 2011 to Rs 820 billion (US$ 15.15 billion) in 2012; marking a growth of 12.6 per cent
- Total advertising expenditure (AdEx) across media stood at Rs 327.4 billion (US$ 6.05 billion) in 2012 while advertising revenues increased by 9 per cent
- Print continued to be the largest beneficiary, accounting for 46 per cent of the advertising pie at Rs 150 billion (US$ 2.77 billion)
- Furthermore, television continued to be a dominant segment in the M&E industry while new media sectors (like animation/VFX) and Films and Music segments recorded strong growth. Radio is expected to witness great emancipation at a compounded annual growth rate (CAGR) of 16.6 per cent over 2012-17
Direct Selling
Direct selling is becoming very popular as a marketing strategy these days. Direct selling has gone beyond cosmetics to include technology products, herbal medicine to garments etc in its offerings. The segment accounted for 35.8 per cent of non-store retail sales, 4.41 per cent of organised retail sales and contributed 0.07 per cent of gross domestic product (GDP) in 2011, according to a study conducted by Indicus Analytics, India’s leading economics research firm. Direct selling, as a technique and industry segment, is poised to gain importance in India in coming years.
Direct selling majors are also betting high on their marketing strategy to grab a greater share in the market. While mainstream players like Sahara are foraying in direct selling segment, Amway’s turnover has crossed the revenues of some of the leading FMCG companies.
ICRIER has recently issued a report which says that with economic development and growing consumerism, the consumer market in India has undergone a significant change and direct selling as a category is emerging fast. The direct selling industry is growing at around 20 per cent and companies are expanding their footprints in Tier 1 and 2 cities. In 2009-10, India ranked 11th among the top direct selling countries in terms of direct sellers, and has approximately three million direct sellers. The Indian direct selling market is expected to touch Rs 71, 500 crore (US$ 13.26 billion) by the end of 2013.
Recent Developments
- Digital marketing company GETIT Infoservices has entered into a partnership with Google India and has launched 'DigiGains', a platform for digital marketing, for the benefit of Small and Medium Enterprises (SMEs). The venture aims to acknowledge strong demands for digital advertising from SMEs and market Google AdWords products. As a part of their program, they would also develop, launch and manage digital campaigns for SMEs
- With the objective of driving benefits from the liberalisation of the Indian foreign direct investment (FDI) policy, Italian cosmetics company Officina Farmaceutica Italiana (OFI) is all set to venture into India’s Rs 26, 400 crore (US$ 4.88 billion) cosmetics market
OFI has sought Foreign Investment Promotion Board’s (FIPB) approval to launch its natural products brand ‘Bottega Di Lungavita’ in India. Even though the Government has allowed 100 per cent FDI in single-brand retail, Officina is considering retailing in India in a joint venture (JV) with the New-Delhi based businessman Arjun Khurana. OFI has proposed that it will hold 51 per cent in the potential venture and the remaining share will be held by the local partner.
- Small businesses are increasingly using low-cost marketing tools on the internet to gain customers in global markets. These companies, that sell a wide range of products such as apparel, home accessories and party supplies, buy products such as Google keywords with budgets as low as US$ 3 per day and make the maximum of the reach of internet. For instance Tenzin Thargay, founder of Mumbai-based GetMy-Meal.in has reported that his company has received over 200 sales leads via Google in six months. Similarly Jodhpur-based Bharatplaza.com, which makes wedding suits, has earned revenues of Rs 10 crore (US$ 1.84 million) with customers spread across the US, UK and Australia without appointing any local sales managers
Marketing and Strategy- Road Ahead
Industry body Nasscom in collaboration with AbsolutData Research and Analytics, has released a report: ‘Marketing Analytics – An opportunity for India to Lead’ which sates that the Indian marketing analytics industry is expected to grow from its present value of US$ 200 million to US$ 1.2 billion in 2020, growing at a compounded annual growth rate (CAGR) of 25 per cent. The report highlights that the companies are increasingly using marketing analytics insights to gain competitive advantage in the market.
Exchange Rate Used: INR 1 = US$ 0.01848 as on May 7, 2013
References: Media Reports, Press Releases, KPMG report
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