Infosys BPO opens new delivery centre in Puerto Rico

Mumbai: Infosys BPO Ltd, a subsidiary of Infosys Ltd, India’s second largest software services exporter, said on Tuesday that it has opened a new delivery centre in Puerto Rico. The 250-employee, 12,000 sq. ft centre will be operated in collaboration with the Commonwealth of Puerto Rico and the Puerto Rico Industrial Development Company (Pridco).

Infosys said the centre will initially deliver select processes for clients in the aviation sector. In addition, Infosys BPO is also expanding its footprint in the region to service clients in the federal/government sector, and the healthcare industry. The centre will provide services in English and Spanish, mainly through employees who are US citizens and locals.

Antonio Medina Comas, executive director, Pridco, said: “Just last year, Infosys BPO joined Governor Alejandro García Padilla to announce its decision to establish operations here. The progress of this project has been outstanding. We expect that this positive experience will enable additional business opportunities between Puerto Rico and Infosys BPO along with its clients.”

Anup Uppadhayay, chief executive officer and managing director at Infosys BPO, added, “The new centre in Aguadilla, Puerto Rico, is a promising regional hub for Infosys BPO. We envision it as a centre of excellence for the aviation and aerospace industry. The availability of a highly skilled and talented workforce, coupled with the positive business environment fostered by the Puerto Rican government, makes this a favourable destination for Infosys BPO.”

At 11.49am, shares of Infosys were up 0.3% at Rs.2,197.20 apiece, while the benchmark Sensex was up 0.14% at 28,833.76 points.

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