MakeMyTrip.com was founded in the year 2000 by Deep Kalra. Created to empower the Indian traveller with instant booking and comprehensive choices, the company began its journey in the US-India travel market. It aimed to offer a range of best-value products and services along with cutting-edge technology and dedicated round-the-clock customer support.
The company provides assistance and online booking solutions for day to day personal and corporate travel needs. It offers travel products and services, including international and domestic air tickets, holiday packages, and hotel bookings; meetings, incentives, conferences, and exhibitions; and domestic bus and rail tickets, private car and taxi rentals, and B2B and affiliate services. The company also provides access to airlines operating to and from India; hotels in India and internationally; and guesthouses in India, Indian railways, and Indian bus operators. In addition, it offers franchising opportunities.
It is the dominant market-leader with 47% market-share (PhocusWright, 2013), a fact evinced by the trust placed in it by millions of happy customers. As of March 31, 2016, it had 16 Company-owned travel stores in 14 cities, including one in its office in Gurgaon, 49 franchisee-owned travel stores, which primarily sell packages in 43 cities, and counters in four airports in India.
|2017||India's Leading Online Travel Agency 2017|
|2016||Merges with Ibibo Group|
|2012||Best Travel Innovator – Travel Distribution World Asia Awards|
|2011||Best Online Travel Service Firm - Times Travel Honours|
|2011||Great Places To Work 2011 – 3rd Best Company to Work for & #1 in Professional Services|
|2009||Best Travel Website – CNBC Awaaz|
|2008||Most Preferred Online Travel Agency – Travel Biz Monitor Survey|
|2007||Among 100 IT Innovators – NASSCOM|
|2006||Emerging India Award – ICICI Bank & CNBC TV18|
Updated: May, 2018