Indian Economy News

Blue Dart and India Post entered into a strategic partnership and introduced automated digital parcel lockers

  • IBEF
  • November 21, 2023

On November 20, 2023, Blue Dart Express Limited announced that it has partnered with India Post. According to the statement, Blue Dart is offering customers an additional delivery method by collaborating with specific post offices to install automated digital parcel lockers.

Consignees can now easily retrieve their shipments from digital parcel lockers, eliminating the requirement for signatures or personal receipts. It stated, "These Digital Parcel Lockers are easily accessible and maintain the security of their contents." By inputting the given code, the recipient can retrieve the package from the locker. It further stated that only authorised staff would be able to access the packages and that deliveries could be picked up at any time.

To support this initiative, Blue Dart has partnered with Podrones, a last-mile technology and parcel locker company.

According to Mr. Balfour Manuel, Managing Director at Blue Dart, “Blue Dart has maintained a long-standing strategic business relationship with India Post. This transformative partnership underscores our unwavering commitment to exceptional customer service, providing customers the option to collect packages at their convenience.”

Blue Dart Express provides secure and reliable delivery of consignments to more than 56,000 locations throughout India. As a part of the DHL Group's DHL e-commerce division, Blue Dart provides a range of distribution services, such as air express, freight forwarding, supply chain solutions, customs clearance, etc., and has access to a vast global express and logistics network that spans over 220 countries and territories.

Disclaimer: This information has been collected through secondary research and IBEF is not responsible for any errors in the same.