India second - largest technology hub for Amazon globally: India Head

According to a top company’s executive, India is the global second largest hub for technology for Amazon. The company is driving innovations for India as well as for global markets.

Amazon Global Senior Vice President and Country Head India, Mr. Amit Agarwal said, “In India, Amazon recruits >1 lakh employees across diverse field, ranging from engineering, supply chain, marketing, to content creation, video and others.

He said, “Globally, India is the second-largest hub for technology for Amazon, comprising of teams with most skilled and talented software developers, machine learning scientists, product managers and research scientists. The teams drive various innovations for global markets.”

For instance, the Bengaluru team has established a cloud-based warehouse management system to enable sellers streamline their operations in warehouse, and ship orders to customers in faster and reliably way.

He said, "This service was first introduced in India and now it has reached to global markets to help selling partners serve customers more efficiently. Another team in India built vision-based information extraction capability leveraged to automate identity verification application, enabling streamline the new seller onboarding experience globally.”

In 2003, Amazon started its Development Centre in Bengaluru.

As per the executive of the company, AWS India teams are planning on the AWS Quantum Computing Applications Lab in collaboration with the Ministry of Electronics and Information Technology.

Amazon has also assisted leverage technology to reinforce India's societal infrastructure. For instance, Alexa, which is being leveraged by schools in a remote town in central India and helping students to engage with Alexa in Indian languages including Hindi, and cultivating their grasp of subjects such as English, Math, Science and general knowledge.

The company believes that all innovations in Amazon India is driven by its unique workplace culture.

 

In 2021, Amazon plans to recruit >8,000 employees across 35 cities in India. These job opportunities would include talent across operational roles, technology, corporate and customer service, in cities such as Noida, Mumbai, Hyderabad, Bengaluru, Chennai, Gurgaon, etc.

Mr. Agarwal said the company believes that forming an inclusive and welcoming company culture is vital to diversity and that has several ways to interest the best builders out there.

He added, “Be it recruiting females, who have opted for a career break leveraging rekindle program, attracting military veterans, being inclusive of the LGBTQ community or converging our initiatives on PWD candidates. We aim to have diverse representation. We are dedicated towards building a safe, more productive, contusive, more diverse, high performing and inclusive work culture that builders can thrive and guarantee personal success.”

He added that over the last few years, Amazon's local momentum and global scale has uniquely placed it to play a significant role as a catalyst in driving transformation for India.

He said, “At the same time, I am assured that our local innovations would shape experiences for our next 500 million global customers. With Amazon India, I believe we have a huge opportunity to tap into India's potential in the 21st century, built a legacy and transform daily lives.

Amazon also introduced ''Virtual Recruiter'', an Alexa skill that will help interested aspirants to access relevant material about the firm.

The newly launched skill makes it easier for individuals who seek to join Amazon to get knowledge about the company's policies, interview process, training resources and custom guides, to prepare them more efficiently for the selection process.

The skill is available across all Alexa-enabled devices, Amazon shopping app (Android only) and Alexa app, and can be leveraged by individuals to access training resources, learn feed, watch videos and have periodic updates. The Alexa skill also provides with an additional option for sending queries.

Disclaimer: This information has been collected through secondary research and IBEF is not responsible for any errors in the same.