Indian Global Capability Centres (GCC) industry to hit US$ 100 billion by 2030, generate over 2.5 million jobs

India’s Global Capability Centres (GCCs) are set to evolve into a US$ 100 billion (~Rs. 8.5 lakh crore) industry by 2030, employing over 2.5 million professionals, according to a recent report titled ‘India's GCC Landscape: A Strategic Pathway for Mid-Sized Aspirational Corporations to Scale Beyond.’ India is home to over 1,700 GCCs, generating approximately US$ 64.6 billion (~Rs. 5.36 lakh crore) in annual revenue and employing 1.9 million professionals in diverse operational domains. The report highlights the sector’s expansion beyond traditional services, noting that over half of these centres have evolved into transformation and portfolio hubs in the last five years, integrating high-impact, strategic functions. With the integration of advanced artificial intelligence (AI) capabilities, it is expected that by 2026, over 70% of India’s GCCs will implement technologies such as machine learning for analytics, AI-driven customer support, and R&D innovations.

India's cost competitiveness remains a significant draw, with operational costs up to 40% lower than in Eastern Europe, providing corporations with cost-effective solutions without compromising quality. Bengaluru is the top GCC hub, comprising 36% of the workforce in H1 2025, driven by its strong high-tech sector, followed by BFSI (Banking, Financial Services, and Insurance) and consulting services at 21%, and manufacturing at 10%. Hyderabad contributes 14% of GCC clientele, focusing on cloud computing, AI, and cybersecurity. Mumbai and Pune jointly represent 31% of the total, largely driven by the high-tech and automotive sectors. The Delhi-NCR region contributes 22%, emphasising oil and gas, Amazon Web Services (AWS), Internet of Things (IoT), and data analytics. The continued emphasis on strategic roles, advanced technology, and cost-effective operations positions India’s GCC sector for substantial growth in the coming years.

Disclaimer: This information has been collected through secondary research and IBEF is not responsible for any errors in the same.